ISBN: 9780670921348 / 0670921343 - Difficult Conversations by Bruce Patton, Sheila Heen & Douglas Stone [2011]
Fact and Fiction

Difficult Conversations by Bruce Patton, Sheila Heen & Douglas Stone

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ISBN: 9780670921348 / 0670921343 - Difficult Conversations by Bruce Patton, Sheila Heen & Douglas Stone. Published by Portfolio Penguin, 2011. Softcover. Used, fair condition. Some water damage. 315 pp.

Difficult Conversations considers just how vital communication is across all parts of our life. Excellent communication is essential for formal negotiations but is also crucial for everyday interactions. Specifically, though, humans struggle with certain types of conversation.

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